TERMS AND CONDITIONS 2022
Acceptance of the quotation (fixed cost or estimate) which will be clearly stated) signifies that the customer has understood the following terms and conditions.
Quotes are valid for 30 days from the issuing date.
The customer must make sure they have obtained all permissions, given all notices, and paid all fees required under any regulation or bylaw of any local authority/statutory undertaker/other authority, having jurisdiction with regard to the services. The customer agrees to hold Bobby Brown Garden Construction unaccountable from any claim, litigation, loss, or expense incurred as a result of the customer’s failure to obtain permissions, give notices, or pay fees as necessary, in total or in part.
Before the work can begin, all contracts must be confirmed in writing, this includes confirmation by email. However, the confirmation needs to include the quote number, the date, and a signed and printed statement of acceptance of the terms and conditions herein.
Cancellations are required 14 days prior to start date in writing. Materials already purchased specifically for the works are chargeable to the Customer.
Upon agreement and signing of the contract we ask for a deposit of 30% of the total agreed amount for the services to proceed. 50% is requested at an agreed halfway point, with the remaining balance of 20% to be paid once the services in the agreed contract have been completed by Bobby Brown Garden Construction. Any additional charges that have been agreed-upon that were outside of the original contract will be invoiced and paid at a point that both the customer and Bobby Brown Garden Construction agree upon.
Unless agreed in writing, no liability can be accepted for revisions to the services as shown in the contract, unless agreed in writing.
No liability can be accepted for the faults in the services provided when following plans/drawings from external sources/companies.
Any additional services carried out on the customer’s request that is not stated in the contract will incur a fee. Additional labour will be charged by the hour. VAT is applied to all costs at the current rate. Before any additional work is started, additional materials must be quoted and agreed upon.
The Contractor will be reimbursed from time to time for reasonable and necessary expenses incurred by the Contractor in connection with providing the Services. All expenses must be pre-approved by the Customer.
The customer must provide suitable access to the site e.g., all vehicles and other obstructions must be removed, any gates, doorways and pathways must be unlocked and clear, and neighbours must be notified where access is needed to proceed with the work. We also please ask that all animal waste is cleared from the job site. The team may leave the site if these requirements are not met, and the customer may still be charged.
The customer must provide parking permits or parking expenses for all vehicles visiting the job site in relation to the services within the contract where and when necessary.
Bobby Brown Garden Construction will retain a lien on all materials and goods left on site until all invoices have been paid in full.
Any issues or objections should be communicated to Bobby Brown Garden Construction within seven days after the completion of the job agreed in the contract.
Bobby Brown Garden Construction is not responsible for any damage to the work carried out in relation to the contract cause by extreme weather such as, summer drought, damage from tree, shrub and other plant roots, water shortages, frost, and landslides.
Bobby Brown Garden Construction cannot be held liable for damage to local statutory utilities such as gas, electrical lines, water, and drainage as knowledge of their locations should be given prior to the work beginning.
Invoices for completed work that are not paid within 14 days will be subject to a 5% monthly interest fee on all outstanding amounts. Additionally, an administrative fee of £30.00 will be applied to each following invoice. Bobby Brown Garden Construction have the right to enforce charges for late payment in agreement with our terms and conditions when agreeing to and signing the contract.